PRIVACY
Privacy Policy
How we handle personal data on the Limonade website and contact channels.
Última atualização: Last updated: June 12, 2026
1. Who we are (controller)
This Privacy Policy describes how Limonade (LIMONADE DESENVOLVIMENTO DE SOFTWARE LTDA, CNPJ 64.318.168/0001-22) handles personal data when you use the limonade.com.br website and associated contact channels.
Address: Praça Chuí, 35 - Vila Ema, São José dos Campos - SP, 12243-380. For privacy and LGPD matters: contato@limonade.com.br.
2. Data we collect
On the contact form: name, email, phone, company (optional), and message.
On optional cookies (only with your consent): aggregated browsing data, pages visited, site interactions, and basic device/browser technical information.
Consent evidence: date/time, accepted policy version, form origin, and truncated IP record (for consent proof).
3. Purposes and legal bases
Respond to requests sent via the contact form — legal basis: consent (Art. 7, I, LGPD).
Measure audience and improve the site (optional cookies) — legal basis: consent (Art. 7, I).
Comply with legal obligations and exercise rights in proceedings — legal basis: legal obligation or legitimate interest, as applicable.
5. Retention
Contact leads: up to 24 months after last contact, unless a longer legal retention period applies.
Consent records: up to 24 months for proof and audit purposes.
6. Your rights (Art. 18, LGPD)
You may request: confirmation of processing, access, correction, anonymization, portability, deletion, information about sharing, and withdrawal of consent.
We respond to requests within 15 days, extendable under LGPD. Send requests to contato@limonade.com.br with subject "LGPD Request".
7. Security
We adopt technical and organizational measures proportional to risk, including access control, encryption in transit (HTTPS), and form data validation.
8. Changes
We may update this policy. The current version is 2026-06-12. Relevant changes will be reflected on this page with a new update date.